We want you to be happy with your purchase! If for any reason you need to return an item, we offer a hassle-free return policy.
Return Window:
You have 30 days from the date of purchase to return your eligible items.
Conditions for Return:
* Items must be returned in their original, unused, and unworn condition.
* All tags must be attached.
* Items must be returned with original packaging.
Some exceptions may apply:
* Sale items may be final sale or have a different return window. This will be noted on the product page.
* Items marked as “Final Sale” cannot be returned.
Return Process:
1. Initiate your return:
* Contact our customer service team at Femvibesteam@gmail.com for assistance.
2. Pack your return:
* Carefully repack the item(s) in its original packaging.
* Include your packing slip or a copy of your receipt.
3. Ship your return:
* You are responsible for the cost of return shipping.
* We recommend using a trackable shipping method.
Refunds:
* Once we receive your returned item and confirm it meets the conditions above, we will issue a refund to the original payment method within [Number] business days.
* Shipping costs will not be refunded unless the return is due to our error.
Exchanges:
* We are happy to offer exchanges for a different size or color of the same item, subject to availability.
* To exchange an item, please follow the return process outlined above and indicate that you would like an exchange in the return comments.
Questions?
If you have any questions about our return policy, please don’t hesitate to contact us at Femvibesteam@gmail.com .